**The Staff Growth Cycle** A field manual from Plain Sense Consulting · AU$159 Most “coaching” at work is a briefing with a question mark on the end. This is the other thing: a cycle you can finish in two conversations and a sprint of practice. It is Jim Knight’s instructional coaching cycle, rewritten for the workplace. **Identify** the live operation. Write a PEERS goal. Name one Target Strategy. **Learn** the protocol. Model it on the real work. **Improve** it on the roster. Measure fidelity. Adjust, embed, or pivot. ### Why this is not a 40-page pep talk Improvement needs a clear parameter, a feedback loop, and repetition — not another year on the job (Ericsson). Specific goals beat “do your best” (Locke & Latham). Theory alone transfers at about 5%. Add a checklist, a model, and coaching on the job, and implementation climbs toward 95% (Joyce & Showers). That is the research. The book is the sheets. ### What you get - The field manual (print-ready PDF) - Stage 1 worksheet — current reality, PEERS goal, Target Strategy - Stage 2 worksheet — checklist and modelling protocol - Stage 3 worksheet — fidelity, metric, Adjust / Embed / Pivot - Conversation card (Identify + Review) - Team cycle tracker - Alignment & contracting canvas (when a sponsor is in the building) - Diagnostics & reframing record - Action experiment & accountability contract - Question bank organised by station - Worked examples from technology, healthcare, local government and hospitality ### Who it is for Operations managers, coordinators, clinical leads, venue managers, program managers, site supervisors — anyone who has to grow someone this month, not after the next offsite. Not a PIP. Not a workshop slide deck. Not mentoring (“do it how I did”). ### How a cycle runs **Days 1–2** Identify session, 45 minutes. **Days 3–5** Learn session, 30–60 minutes. Model it. **Days 6–20** They run it on the job. 15-minute mid-point to kill drift. **Day 21+** Review. Read the number. Decide. Start with one person. Finish one loop. Then decide if the next one is worth the chair time. ### Price **AU$159** That is less than a half-day facilitator and more than a PDF you skim on the tram. You are buying the system: the questions, the sheets, the cadence. Plain Sense · plainsense.au No jargon. No buzzwords. Just plain sense.